Car-sharing firm Zipcar has confirmed it will cease all UK operations, affecting roughly 650,000 drivers across the country. The US-based company notified customers via email on Friday, finalizing a decision that followed a consultation launched late last year.
The closure comes after Zipcar posted financial losses of £5.7 million in 2024, driven by a decrease in customer trips. The company had already informed customers on December 1 about a planned temporary suspension of new bookings at the turn of the year.
Timeline and customer impact
Customer accounts will remain open until February 16, though no new bookings are possible. In the email, Zipcar stated: «It's not possible to make any new bookings with Zipcar UK at this time, but your account will remain open until February 16.»
The company told customers: «In accordance with clause 7.5 of the member terms, please take this as your written notice that we will formally close your account in 30 days' time.» Zipcar confirmed it «can now confirm that Zipcar will cease operating in the UK».
Affected customers will receive pro-rated refunds for any remaining periods on current plans or subscriptions, starting from 2026. The refunds will be processed automatically, requiring no action from users.
The company launched a formal consultation with its 71 UK employees at the end of 2024 regarding the closure.
Note: This article was created with Artificial Intelligence (AI).
